Digitalisation agents of the Digital Kit report delays in receiving aid and issues in managing European funds. Complaints focus on payment delays and the administrative burden of the programme.
The digitalisation agents of the Digital Kit have voiced their complaints regarding delays in receiving aid and the administrative burden they bear to process European funds. The information, reported by channelpartner.es, highlights the discontent of these intermediaries, who are responsible for implementing digital solutions in SMEs and freelancers.
The Digital Kit programme, funded by Next Generation EU funds and managed by Red.es, is aimed at subsidising the digitalisation of small businesses and self-employed workers. The digitalisation agents are the companies authorised to provide these services and process the aid with the administration.
The complaints focus on the delays in payments once projects have been executed and the complexity of the procedures, according to the published information. The agents point out that these delays affect their cash flow and their relationship with clients who are awaiting the subsidy.
The Digital Kit is structured into different calls depending on the size of the beneficiary company. The digitalisation agents must adhere to the programme and meet a series of requirements to be able to operate with the aid.
SMEs and freelancers wishing to apply for these aids must do so through an adhering digitalisation agent, who is responsible for managing the application and justification of the project.
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